This Bonus Policy explains the terms and conditions that apply to all promotional offers available at Betpanda, operated at betpandaonline.fr by Star Bright Media S.R.L under a Costa Rica licence. By claiming or participating in any promotion, you confirm that you have read, understood, and accepted the terms set out below. Betpanda reserves the right to amend this policy at any time; the current version is always available on the site.

1. General Eligibility

1.1 Account Requirements

• All bonuses and promotions are available exclusively to registered Betpanda account holders.
• Only one account per person, household, IP address, device, or cryptocurrency wallet address is permitted. Duplicate accounts may result in the forfeiture of any associated bonus funds and the suspension of the accounts involved.
• You must be of legal gambling age in your jurisdiction to participate in any promotion. By claiming a bonus, you confirm that you meet this requirement.
• Betpanda reserves the right to request identity verification (KYC) at any point in accordance with our Terms & Conditions. Failure to complete a KYC check when requested may result in the suspension of bonus eligibility and the withholding of associated winnings pending verification.
• Betpanda is not available in jurisdictions where online gambling is prohibited. Residents of restricted territories are not eligible for any promotional offer.

1.2 Responsible Gambling & Self-Exclusion

• Players who have voluntarily applied a self-exclusion, cooling-off period, or any other responsible gambling restriction to their account are not eligible to claim or benefit from any bonus or promotional offer for the duration of that restriction.
• Betpanda is committed to responsible gaming. If you feel that gambling is negatively affecting you, we encourage you to make use of the responsible gaming tools available on betpandaonline.fr before opting in to any promotion.

1.3 Good-Faith Participation

• Bonuses are intended for personal, recreational use only. Any attempt to exploit, abuse, or circumvent promotional terms — including but not limited to collusion, the use of automated software, arbitrage betting, or coordinated bonus abuse — will result in the forfeiture of bonus funds and any derived winnings, and may result in permanent account closure.
• Betpanda reserves the right to withhold, cancel, or reclaim any bonus or associated winnings where it has reasonable grounds to believe that a promotion has been misused.

2. Bonus Currency & Deposits

• Betpanda operates exclusively in cryptocurrency. All bonuses are credited and denominated in crypto. No fiat currency, bank transfers, or card deposits are accepted.
• Supported cryptocurrencies include Bitcoin (BTC), Ethereum (ETH), Binance Coin (BNB), Lightning Network, and 30+ additional coins. Refer to the payments section of betpandaonline.fr for the full current list.
• Where a bonus is stated in BTC equivalent terms (e.g. up to 1 BTC), the value will be calculated at the prevailing exchange rate at the time the deposit is processed.
• Betpanda is not responsible for exchange rate fluctuations that may affect the value of bonus funds between the time of crediting and the time of withdrawal.

3. Welcome Bonus

3.1 Offer Description

New players at Betpanda are eligible for a 100% deposit match bonus on their first qualifying deposit, up to a maximum of 1 BTC equivalent. This offer is available once per player and is applied to the first deposit made after account registration and email confirmation.

3.2 How to Claim

• Register an account at betpandaonline.fr using a valid email address and password.
• Confirm your email address via the verification link sent to you.
• Select your preferred supported cryptocurrency and make your first deposit.
• The welcome bonus will be credited to your account in accordance with the current welcome offer terms.

3.3 Key Conditions

• The welcome bonus is available on the first deposit only. Subsequent deposits are not eligible for this offer.
• The maximum bonus awarded under this offer is the equivalent of 1 BTC, regardless of the deposit amount.
• Specific wagering requirements, minimum deposit thresholds, eligible games, and any time limits applicable to the welcome bonus are set out in the dedicated welcome offer terms, which can be found on the promotions page at betpandaonline.fr. Players are advised to review those terms before making their first deposit.
• Betpanda reserves the right to modify, suspend, or withdraw the welcome bonus offer at any time without prior notice.

4. Weekly Cashback

4.1 Offer Description

Betpanda operates a standing weekly cashback scheme for all eligible players. Every Wednesday, players receive 10% of their net eligible casino losses from the preceding seven-day period credited directly to their account. This promotion runs on a continuous weekly cycle and does not require a separate opt-in for each period.

4.2 Key Conditions

• Rate: 10% of net eligible casino losses for the relevant seven-day period.
• Credit day: Every Wednesday.
• Wagering requirement: None. Cashback funds are credited with zero wagering attached and are available for use immediately upon crediting.
• No minimum odds or unlock mechanics apply. Once credited, cashback funds may be used on any eligible game, placed on the sportsbook, or withdrawn — entirely at the player's discretion.
• Cashback is calculated on net losses (total wagers minus total winnings) across eligible casino activity during the qualifying period. Specific game exclusions, if any, are set out in the full cashback terms on the promotions page.
• Betpanda reserves the right to determine which games and activities are eligible for cashback calculation purposes.
• The cashback scheme may be amended, suspended, or discontinued at Betpanda's discretion. Where any material change is made, reasonable notice will be provided on betpandaonline.fr.

5. Daily Rakeback

5.1 Offer Description

In addition to the weekly cashback, Betpanda operates a Daily Rakeback programme. Players can earn up to 10% back daily on their wagering activity, with the exact percentage determined by their current VIP tier level.

5.2 Key Conditions

• Daily Rakeback percentages scale with VIP status. The applicable rate for each tier is detailed in the VIP Programme terms available on betpandaonline.fr.
• Daily Rakeback and Weekly Cashback are designed to complement one another — they operate across different timeframes and activity types and may both apply to a player's account simultaneously.
• Rakeback is calculated on qualifying wagering activity during each calendar day. Full eligibility conditions, calculation methodology, and any applicable exclusions are set out in the VIP and rakeback terms.
• Betpanda reserves the right to adjust rakeback rates, tier thresholds, and eligibility criteria at any time.

6. Recurring & Ongoing Promotions

Beyond the welcome bonus, weekly cashback, and daily rakeback, Betpanda operates a range of regular promotional offers. The table below summarises the current standing promotional calendar. Full terms for each individual offer — including any applicable wagering requirements, minimum deposits, eligible games, time limits, and maximum payouts — are available on the promotions page at betpandaonline.fr.

6.1 Monday Free Bet — Additional Notes

• The Monday Free Bet is available to sportsbook players and resets on a weekly basis.
• Free bets apply to sportsbook markets only and may not be used in the casino section.
• Specific minimum odds, eligible markets, and expiry conditions for the free bet are set out in the current Monday Free Bet terms on the promotions page.
• Winnings derived from a free bet stake are subject to the terms of the relevant free bet offer.

6.2 Free Spins

• Free spins may be awarded as part of active promotions, welcome offer packages, or VIP rewards.
• Free spins are valid only on the game or games specified in the relevant offer.
• Any wagering requirements applicable to free spin winnings will be stated in the terms of the individual offer. Where no wagering requirement is stated, free spin winnings are credited as withdrawable cash.
• Free spins have an expiry period. Any unused spins after the stated expiry will be forfeited.

6.3 Casino Races

• Casino Races are time-limited tournament events with prize pools distributed among qualifying participants.
• Entry requirements, eligible games, scoring methodology, prize distribution structure, and the duration of each race are set out in the specific race terms published at the time of the event.
• Prize funds credited as bonus funds may carry wagering requirements; prize funds credited as cash do not, unless otherwise stated.

7. VIP Programme & Exclusive Offers

• Betpanda operates a VIP programme through which players progress by accumulating activity on the platform. VIP status directly influences Daily Rakeback rates and unlocks access to exclusive personalised promotions.
• VIP status earned at Betpanda is not subject to periodic resets. Status accumulated remains in place unless a player's account becomes inactive or is closed for breach of terms.
• Betpanda reserves the right to determine VIP tier eligibility criteria, to introduce new tiers, or to amend existing tier benefits. Where material changes are made, notice will be provided on betpandaonline.fr.
• VIP exclusive offers are issued at Betpanda's discretion based on individual player activity levels. These offers are personal to the recipient and may not be transferred.

8. Wagering Requirements — General Principles

Where a wagering requirement applies to a bonus or promotional credit, the following general principles govern how it is calculated and fulfilled. Specific multipliers and eligible games for each individual offer are stated in that offer's dedicated terms.

• Calculation: Wagering requirements are calculated on the bonus amount credited, unless the specific offer terms state otherwise (e.g. deposit + bonus).
• Eligible games: Not all games contribute equally — or at all — to wagering requirements. Slots typically contribute at the full rate. Live table games, sportsbook activity, and certain other game types may contribute at a reduced rate or may be excluded entirely. The contribution schedule for each offer is set out in the relevant offer terms.
• Game-specific bet limits: Where a maximum bet limit applies during bonus wagering, this will be stated in the offer terms. Placing bets in excess of any stated maximum during bonus play may result in the forfeiture of the bonus and any associated winnings.
• Time limits: All bonuses with wagering requirements carry an expiry period within which requirements must be met. Failure to fulfil requirements within the stated period will result in the bonus and any associated winnings being forfeited.
• Withdrawal during wagering: If a withdrawal is requested whilst a wagering requirement remains outstanding, Betpanda reserves the right to deduct the bonus amount from the withdrawable balance before processing the withdrawal.

9. Bonus Funds — Crediting & Balance Handling

• Bonus funds are credited to your Betpanda account following successful deposit confirmation (where applicable) or at the scheduled time stated for standing promotions (e.g. Wednesday cashback crediting).
• Where an account holds both real-money funds and bonus funds, Betpanda's system will handle the order in which each balance is used in accordance with the platform's standard balance logic, as set out in the full Terms & Conditions.
• Weekly Cashback is credited as withdrawable funds with no wagering requirement. Unless the terms of a specific offer expressly state that funds are withdrawable immediately, bonus credits should be assumed to carry wagering or playthrough conditions until confirmed otherwise.
• Betpanda reserves the right to reclaim any bonus credited in error.

10. Promotions Available to Sportsbook Players

• The Betpanda sportsbook operates on the same account and balance as the casino. There is no separate login or separate wallet.
• Certain promotions — such as the Monday Free Bet — are specific to sportsbook activity and may not be used for casino games. Similarly, certain casino bonuses may not be used on sportsbook markets.
• Where an offer is applicable to both the casino and the sportsbook, contribution rates for wagering requirement purposes may differ between products. These differences will be stated in the relevant offer terms.
• Cash Out functionality is available on sportsbook bets. The use of Cash Out on a bet placed with free bet funds may affect the return credited in accordance with the specific free bet terms.

11. Provably Fair Games & Betpanda Originals

• Betpanda Originals — including Mines, Plinko, Hilo, Dice, Limbo, Wheel, Keno, Coinflip, TurboCrash, Crossing, Crave! Wild Sheep, and Blackjack (Betpanda) — are provably fair games built and operated by Betpanda.
• Where bonus or promotional funds are used on Betpanda Originals, the specific offer terms will confirm whether these games are eligible and at what contribution rate, if a wagering requirement applies.

12. Withdrawals & Bonus Funds

• Betpanda supports near-instant withdrawals via Lightning Network. All withdrawals are processed in cryptocurrency. No fiat currency withdrawals are available.
• Withdrawable balances derived from bonus activity (e.g. cashback, completed wagering requirements) are subject to standard withdrawal processing conditions as set out in the Payments section of betpandaonline.fr.
• KYC verification may be required before any withdrawal is processed. Where a KYC request is made, withdrawal processing will be held pending the satisfactory completion of that verification.
• Betpanda reserves the right to withhold withdrawals where there are reasonable grounds to suspect bonus abuse or a breach of these terms, pending investigation.

13. Amendments, Suspension & Withdrawal of Offers

• Betpanda reserves the right to modify, suspend, or permanently withdraw any promotion, bonus, or element of this Bonus Policy at any time.
• Where a material change affects an ongoing promotion in which you are actively participating, Betpanda will provide reasonable notice via betpandaonline.fr or by direct communication where appropriate.
• Continuation of play following any amendment to this policy constitutes acceptance of the revised terms.
• In the event of any inconsistency between this Bonus Policy and any individual promotion's specific terms, the individual promotion's terms shall prevail in relation to that specific offer.

14. Disputes & Queries

• If you believe a bonus has not been credited correctly, or if you have a query relating to any promotional offer, please contact the Betpanda support team via Live Chat or email. Support is available 24 hours a day, 7 days a week.
• All bonus-related disputes will be assessed against the terms of the relevant offer and this Bonus Policy. Betpanda's decision on bonus disputes is final, subject to any applicable dispute resolution procedures set out in the full Terms & Conditions.
• Please retain records of any communications relating to a bonus dispute, including screenshots and timestamps where possible.

15. Responsible Gambling

Betpanda is committed to promoting responsible gambling across all aspects of the platform, including its promotional activity. Bonuses and promotions should be approached as an enhancement to recreational play, not as a strategy for generating income. If you feel that bonus offers are influencing your play in a harmful way, we encourage you to:

• Use the responsible gaming tools available at betpandaonline.fr, including deposit limits and self-exclusion options.
• Contact the Betpanda support team via Live Chat or email to discuss available restrictions on your account.
• Seek independent advice from a responsible gambling support organisation relevant to your jurisdiction.

Players who have applied responsible gaming restrictions to their accounts will not be eligible for promotional offers for the duration of those restrictions, in accordance with section 1.2 of this policy.

16. Governing Terms

This Bonus Policy forms part of the overall Terms & Conditions governing your use of betpandaonline.fr. In the event of any conflict between this Bonus Policy and the main Terms & Conditions, the main Terms & Conditions shall prevail. Betpanda is operated by Star Bright Media S.R.L and is licensed under Costa Rica legislation. By participating in any promotion, you acknowledge that you have read and accepted this Bonus Policy in full.