This Cookie Policy explains how Betpanda, operated by Star Bright Media S.R.L at betpandaonline.fr, uses cookies and similar tracking technologies when you visit our website. By continuing to use betpandaonline.fr, you acknowledge that you have read and understood this policy. If you do not agree to our use of cookies, you may adjust your browser settings or contact us as described below.
Betpanda is a licensed online casino and sportsbook operated by Star Bright Media S.R.L under a Costa Rica licence. Our website is accessible at betpandaonline.fr. References to "we", "us", or "our" throughout this policy refer to Star Bright Media S.R.L trading as Betpanda. References to "you" or "your" refer to any person visiting or using betpandaonline.fr.
If you have any questions about this Cookie Policy, you can reach us via Live Chat or email through the 24/7 support channels available on betpandaonline.fr.
Cookies are small text files that are placed on your device — computer, smartphone, or tablet — when you visit a website. They allow the website to recognise your device on subsequent visits, store your preferences, and gather analytical information about how the site is used.
In addition to traditional cookies, we may use similar technologies such as:
For the purposes of this policy, all of the above are collectively referred to as "cookies" unless we specify otherwise.
We use cookies for several purposes that are essential to delivering the Betpanda experience and to helping us improve our services over time. These purposes include:
We classify the cookies we deploy into the following categories:
These cookies are essential for betpandaonline.fr to function. Without them, core services — including account login, session management, deposit flows, and game loading — cannot operate. Because they are strictly necessary, they do not require your consent and cannot be disabled through our cookie preference centre. They are always active when you use the site.
| Purpose | Examples of Function | Duration |
|---|---|---|
| Session management | Keeps you authenticated after login; maintains your casino and sportsbook session on the same unified account and balance | Session (cleared on logout or browser close) |
| Security tokens | Protects against cross-site request forgery (CSRF); supports 2FA verification flows | Session |
| Load balancing | Routes your requests to the correct server to ensure stable access to the 5,000+ game lobby and live casino feed | Session |
| Cookie consent record | Stores your cookie preference choices so you are not asked repeatedly | 12 months |
| Responsible gaming controls | Enforces any self-exclusion, deposit limit, or session time limit you have applied to your account | Persistent (duration of control applied) |
These cookies collect information about how visitors use betpandaonline.fr — which pages are visited most frequently, how long sessions last, which game categories attract the most engagement, and where users encounter errors. All data collected is aggregated and used solely to improve site performance. These cookies require your consent.
| Purpose | Examples of Function | Duration |
|---|---|---|
| Traffic analysis | Measures page views across the lobby, sportsbook, live casino, and promotions sections | Up to 24 months |
| Error tracking | Records technical errors to help us diagnose and resolve issues with game loading or deposit flows | Session to 30 days |
| Feature usage | Tracks use of features such as game filters, search, the sportsbook Cash Out function, and mobile browser optimisation | Up to 12 months |
Functional cookies allow betpandaonline.fr to remember choices you make so we can provide a more personalised experience. They do not track your activity across third-party websites. These cookies require your consent.
| Purpose | Examples of Function | Duration |
|---|---|---|
| Language and display preferences | Remembers any display or interface preferences you have selected within the site | Up to 12 months |
| Cryptocurrency preference | Stores your preferred deposit cryptocurrency (e.g. BTC, ETH, BNB, Lightning Network) to pre-populate deposit screens | Up to 12 months |
| Lobby and game history | Remembers recently played games so you can return to them quickly in the 5,000+ title lobby | Session to 30 days |
| Live chat | Maintains context for our 24/7 Live Chat support tool so you do not need to repeat information within a single session | Session |
These cookies are used to deliver promotional content that is relevant to you and to measure the effectiveness of our marketing campaigns. They may track your activity across different websites. We may share data collected by these cookies with trusted advertising partners. These cookies require your explicit consent and will only be activated if you opt in.
| Purpose | Examples of Function | Duration |
|---|---|---|
| Affiliate and referral tracking | Records referral links so that players introduced through our Referral Programme and affiliate partners are correctly attributed | Up to 30 days |
| Promotional targeting | Helps ensure that promotional messages — such as welcome bonus offers, Wednesday cashback reminders, and Monday Free Bet notifications — are shown to eligible users | Up to 12 months |
| Retargeting | Allows us to display Betpanda content to you on third-party platforms after you have visited betpandaonline.fr | Up to 90 days |
| Campaign measurement | Measures the performance of paid advertising campaigns to help us allocate marketing budgets effectively | Up to 12 months |
Separate from general strictly necessary cookies, we deploy specific security-oriented cookies that support fraud detection, anti-money-laundering screening, and the enforcement of KYC (Know Your Customer) requirements. As noted in our Terms & Conditions, identity verification may be requested at any stage. These security cookies support that process and cannot be disabled.
Some cookies placed on betpandaonline.fr originate from third parties whose services we integrate. These include, but are not limited to:
We do not control third-party cookies directly. If you wish to opt out of third-party cookies, you should consult the privacy and cookie policies of those third parties. We will always endeavour to ensure that third parties whose cookies appear on betpandaonline.fr are subject to appropriate data-use agreements.
Except for strictly necessary cookies, you are in control of which cookie categories are active. You can exercise your choices in the following ways:
When you first visit betpandaonline.fr, a cookie consent banner will be displayed. You can accept all cookies, reject all non-essential cookies, or customise your preferences by category. You may revisit and update these preferences at any time by accessing the cookie preference centre via the link in the footer of betpandaonline.fr.
Most browsers allow you to refuse cookies or delete cookies that have already been set. The method varies by browser. Guidance for common browsers is available at:
Please be aware that disabling cookies — particularly strictly necessary ones — will impair your ability to use betpandaonline.fr. Features such as account login, game sessions, deposit and withdrawal flows, and responsible-gaming controls rely on cookies to function correctly.
For analytics cookies, you may be able to use opt-out tools provided by the relevant analytics platform. For interest-based advertising cookies, you can use industry opt-out frameworks such as the Network Advertising Initiative (NAI) opt-out tool or the Digital Advertising Alliance (DAA) tool, where applicable in your jurisdiction.
Betpanda is committed to responsible gaming. Certain cookies on betpandaonline.fr play a direct role in enforcing responsible-gaming controls — for example, by remembering self-exclusion decisions, tracking session lengths to trigger time-limit reminders, or maintaining deposit and loss limit settings on your account. These cookies are treated as strictly necessary, because disabling them could undermine protections that exist for your benefit. We strongly encourage all players to make use of the responsible-gaming tools available on betpandaonline.fr.
As stated in our Terms & Conditions, Betpanda may request identity verification (KYC) under certain conditions. Cookies and similar tracking technologies may be used to support fraud detection, age-verification checks, and anti-money-laundering (AML) controls as part of our compliance obligations under our Costa Rica operating licence. Data gathered through these mechanisms is handled in accordance with our Privacy Policy and is not used for marketing purposes.
The retention periods for data collected via cookies vary by category, as set out in Section 4 above. In general:
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, in applicable law, or in our business practices. The most current version of this policy will always be available at betpandaonline.fr. Where changes are material, we will notify you — for example, via a notice on the site or within your registered account. We encourage you to check this page periodically. The date at the top of the policy will indicate when it was last reviewed.
If you have any questions, concerns, or complaints about this Cookie Policy or the way Betpanda uses cookies, please contact us through the following channels:
We will endeavour to respond to all cookie-related enquiries promptly. This Cookie Policy is issued by Star Bright Media S.R.L, the operator of Betpanda at betpandaonline.fr.
We use cookies to enhance your experience, analyse website traffic, and display personalised content.
