This Privacy Policy explains how Betpanda, operated by Star Bright Media S.R.L ("we", "us", "our"), collects, uses, stores, and protects personal information when you visit or use betpandaonline.fr. Please read it carefully before registering an account or using our services. By using betpandaonline.fr, you acknowledge that you have read and understood this Privacy Policy.
Betpanda is a trading name operated by Star Bright Media S.R.L, a company licensed and regulated under the laws of Costa Rica. Our services are made available at betpandaonline.fr. When this Privacy Policy refers to "Betpanda", "we", "us", or "our", it refers to Star Bright Media S.R.L acting as the data controller for personal information collected through betpandaonline.fr.
If you have any questions or concerns regarding how we handle your personal data, you may contact us using the details set out in Section 14 of this Policy.
This Privacy Policy applies to all personal information collected from you when you:
This Policy does not apply to third-party websites or services that may be linked from betpandaonline.fr. We encourage you to review the privacy policies of any third-party platforms you visit.
The personal information we collect depends on how you interact with betpandaonline.fr. We collect information in the following categories:
We use the personal information we collect for the following purposes:
We process your personal information on the following legal bases:
betpandaonline.fr uses cookies and similar technologies (such as pixel tags and local storage) to support core site functionality, maintain session security, personalise your experience, and analyse usage patterns. The main categories of cookies we use are:
| Category | Purpose | Can You Opt Out? |
|---|---|---|
| Strictly Necessary | Essential for the site to function — session management, login, account security, 2FA support | No — these are required for the site to operate |
| Performance & Analytics | Helps us understand how players navigate betpandaonline.fr and which features are used most | Yes — via cookie preferences |
| Functional | Remembers your preferences, such as language or currency display settings | Yes — via cookie preferences |
| Marketing & Advertising | Used to deliver relevant promotional content and measure campaign effectiveness | Yes — via cookie preferences or opting out of marketing |
You may manage or withdraw your cookie consent at any time through your browser settings or our cookie preference centre where available. Please note that disabling strictly necessary cookies may affect your ability to use betpandaonline.fr.
We do not sell your personal information to third parties. We may share your information in the following circumstances:
We engage trusted third-party service providers who process data on our behalf, strictly in accordance with our instructions and applicable data protection requirements. These include:
We may disclose your personal information to regulatory authorities, law enforcement agencies, or other competent bodies where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of Betpanda, our players, or third parties.
In the event of a merger, acquisition, restructuring, or sale of assets involving Star Bright Media S.R.L, your personal information may be transferred to the relevant successor entity, subject to equivalent protections being maintained.
We may share your information with third parties in other circumstances where you have given your explicit consent for us to do so.
Betpanda is operated by Star Bright Media S.R.L, incorporated under Costa Rican law. As a result, your personal information may be stored or processed outside your country of residence, including in jurisdictions that may have different data protection standards from those applicable in your home country.
Where personal data is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place to protect your information, including through contractual arrangements with our service providers. If you would like further information about the safeguards we apply to international transfers, please contact us using the details in Section 14.
We retain your personal information for as long as is necessary to fulfil the purposes set out in this Privacy Policy, including:
When personal information is no longer required, we will delete or anonymise it in a secure manner.
Subject to applicable law, you may have the following rights in relation to your personal information held by Betpanda:
To opt out of marketing communications specifically, you may use the unsubscribe link in any marketing email we send, or contact our support team via live chat or email and we will action your request promptly.
To exercise any of the above rights, please contact us using the details in Section 14. We will respond within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing certain requests.
We take the security of your Betpanda account seriously. We strongly recommend that all players enable two-factor authentication (2FA) once their account is set up, as an additional layer of protection against unauthorised access.
You are responsible for keeping your account password confidential. You should not share your login credentials with any third party. If you believe your account has been compromised, please contact our support team immediately via live chat or email — both are available 24 hours a day, seven days a week.
We implement appropriate technical and organisational measures to protect personal information held on our systems against accidental loss, unauthorised access, alteration, or disclosure. However, no online platform can guarantee absolute security, and we encourage you to take reasonable precautions to protect your own account.
All transactions on betpandaonline.fr are processed in cryptocurrency. Betpanda supports Bitcoin (BTC), Ethereum (ETH), Binance Coin (BNB), Lightning Network, and more than 30 other digital currencies. We do not accept fiat currency, card payments, or bank transfers.
Please be aware that cryptocurrency transactions are recorded on public blockchains. Wallet addresses, transaction amounts, and blockchain confirmation data are visible on the relevant public ledger once a transaction has been broadcast, and this information is not within our control. We handle the information you provide to us in connection with cryptocurrency transactions (such as wallet addresses) in accordance with this Privacy Policy, but we cannot control the transparency inherent to blockchain technology.
Withdrawal speeds via Lightning Network are near-instant. Standard on-chain withdrawal processing times may vary depending on network congestion and the specific cryptocurrency used.
Betpanda is committed to promoting responsible gambling on betpandaonline.fr. We may use gameplay data, deposit and withdrawal history, session duration, and wagering patterns to identify players who may be experiencing difficulties with their gambling activity. This processing is carried out in the interests of player welfare and platform integrity.
If you wish to access responsible gaming tools — including deposit limits, session limits, cool-off periods, or self-exclusion — please contact our support team via live chat or email. We will process any responsible gaming request promptly and treat all information shared in that context with strict confidentiality.
We do not use responsible gaming data for commercial profiling or marketing purposes.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how Betpanda handles your personal information, you can reach us through the following channels:
We aim to respond to all privacy-related enquiries as promptly as possible. For formal data subject requests, we will acknowledge receipt within a reasonable period and provide a substantive response in accordance with applicable law.
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements. When we make material changes, we will update the effective date shown at the top of this page and, where appropriate, notify you via email or a prominent notice on betpandaonline.fr.
We encourage you to review this Privacy Policy periodically. Your continued use of betpandaonline.fr following any update constitutes your acknowledgement of the revised Policy. If you do not agree with any changes, you should stop using betpandaonline.fr and may request account closure by contacting our support team.
This Privacy Policy is effective as of 2026 and applies to all personal information collected by Betpanda (operated by Star Bright Media S.R.L) through betpandaonline.fr from that date onwards.
We use cookies to enhance your experience, analyse website traffic, and display personalised content.
